In case your wheels need maintenance or you want to make use of Scope’s crash replacement program, feel free to file your request directly with us. After filling in the service request form below you’ll receive your personalized shipping instructions via email. Once we receive your wheel(s) our team of professional wheel builders will service and/or repair them. We’ll then provide you with an overview of all service activities via email as well as a tracking number for the return shipment of your wheels.
In case you face any issues with your Scope product, please file a service request via /service
STEP 1/5
Fill in the Service Request form.
STEP 2/5
Follow the provided shipping instructions and ship your wheels to the Scope service center.
STEP 3/5
After arrival, your wheel(s) will be repaired by one of our professional wheel builders.
STEP 4/5
After finishing the repair we will return the wheel(s) and provide you with the shipping details by email.
STEP 5/5
WHERE TO FIND THE SERIAL NUMBER
There are three 3 options to find the serial number of your respective front and rear wheel.
The first option is to check the product registration card which is located on the freehub body. There you’ll be able to find the serial numbers for both your front and rear wheel.
The second option is to check the wheel box which contains a product label stating the serial numbers for both your front and rear wheel.
The third option is to check the serial number in the tire bed near the valve hole. Please note that for this option, you have to remove the tire and the rim tape at first.
OPTION 1
PRODUCT REGISTRATION CARD
OPTION 2
WHEELBOX
OPTION 3
TIRE BED
THE SERVICE PROCESS
In case your wheels need maintenance or you want to make use of Scope’s crash replacement program, feel free to file your request directly with us. After filling in the service request form below you’ll receive your personalized shipping instructions via email. Once we receive your wheel(s) our team of professional wheel builders will service and/or repair them. We’ll then provide you with an overview of all service activities via email as well as a tracking number for the return shipment of your wheels.
STEP 1/5
In case you face any issues with your Scope product, please file a service request via /service
STEP 2/5
Fill in the Service Request form.
STEP 3/5
Follow the provided shipping instructions and ship your wheels to the Scope service center.
STEP 4/5
After arrival, your wheel(s) will be repaired by one of our professional wheel builders.
STEP 5/5
After finishing the repair we will return the wheel(s) and provide you with the shipping details by email.
WHERE TO FIND THE SERIAL NUMBER
There are three 3 options to find the serial number of your respective front and rear wheel.
The first option is to check the product registration card which is located on the freehub body. There you’ll be able to find the serial numbers for both your front and rear wheel.
The second option is to check the wheel box which contains a product label stating the serial numbers for both your front and rear wheel.
The third option is to check the serial number in the tire bed near the valve hole. Please note that for this option, you have to remove the tire and the rim tape at first.
OPTION 1
PRODUCT REGISTRATION CARD
OPTION 2
WHEELBOX
OPTION 3
TIRE BED
THE SERVICE PROCESS
In case your wheels need maintenance or you want to make use of Scope’s crash replacement program, feel free to file your request directly with us. After filling in the service request form below you’ll receive your personalized shipping instructions via email. Once we receive your wheel(s) our team of professional wheel builders will service and/or repair them. We’ll then provide you with an overview of all service activities via email as well as a tracking number for the return shipment of your wheels.
STEP 1/5
In case you face any issues with your Scope product, please file a service request via /service
STEP 2/5
Fill in the Service Request form.
STEP 3/5
Follow the provided shipping instructions and ship your wheels to the Scope service center.
STEP 4/5
After arrival, your wheel(s) will be repaired by one of our professional wheel builders.
STEP 5/5
After finishing the repair we will return the wheel(s) and provide you with the shipping details by email.
WHERE TO FIND THE SERIAL NUMBER
There are three 3 options to find the serial number of your respective front and rear wheel.
The first option is to check the product registration card which is located on the freehub body. There you’ll be able to find the serial numbers for both your front and rear wheel.
The second option is to check the wheel box which contains a product label stating the serial numbers for both your front and rear wheel.
The third option is to check the serial number in the tire bed near the valve hole. Please note that for this option, you have to remove the tire and the rim tape at first.
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