The service process
In case your wheels need maintenance or you want to make use of Scope’s crash replacement program, feel free to file your request directly with us. After filling in the service request form, you’ll receive your personalized shipping instructions via email. Our team of professional wheel builders will service and/or repair your wheels. You can expect your wheel(s) to be returned within 30 working days (normally 15 working days but due to the holiday period it takes a little longer).
Step 1 / 4
Fill in the service request form below.
Step 2 / 4
Send your wheel(s) to the Scope service center following the provided shipping instructions.
Step 3 / 4
Your wheel(s) will be repaired by our professional wheel builder.
Step 4 / 4
Your repaired wheel(s) will be send back to you, you will receive shipping details by email.
Where to find the serial number of your wheel?
- Hub of your wheel (see picture)
- Product registration card which is located on the freehub body
- Product label on the side of the box
- In the tire bed near the valve hole (remove the tire and the rim tape first)