CRASH REPLACEMENT

Even with proper handling and maintenance, your Scope product is not immune from being damaged in a crash or similar. For that reason, in addition to the two-year warranty, Scope provides you with a lifetime crash replacement for all available products, even in the case that you are not the original buyer of your Scope product.

The crash replacement program is an optional service provided by Scope and shall provide you with the opportunity to replace your Scope products in case of a crash. For any crash replacement the price will be 450,00 Euro per wheel incl. VAT.

In case of the unavailability of the model of the product that you would like to get replaced, Scope may supply a comparable product model.

Scope has the right to exclude a product from crash replacement. In such case a reasoning is not required.

GETTING YOUR CRASHED PRODUCT REPLACED

To learn if your Scope product is eligible for crash replacement, please create a service request.

Please including the following information:

  • Picture(s) of the damaged product
  • Scope model
  • Scope serial number (under rim-tape)
  • Date and place of purchase
  • Proof of purchase
  • Your contact details
  • Your shipping address

After your request for a crash replacement has been approved by Scope, we ask you to ship your product to the Scope service center in order to fulfill the replacement.

The replaced product will be supplied without Scope’s standard two-year warranty.

In order to make us able to service your product as quick and as good as possible, please remove all accessory items, including tires, tubes, rim tape, cassettes, skewers, computer magnets, etc.

If you fail to remove these items, Scope will not be responsible if these items are lost or damaged. Scope will further have to charge you for removing them.

In case of the unavailability of the model of the product that you would like to get replaced, Scope may supply a comparable product model.

Scope has the right to exclude a product from crash replacement. In such case a reasoning is not required.

CRASH REPLACEMENT

Even with proper handling and maintenance, your Scope product is not immune from being damaged in a crash or similar. For that reason, in addition to the two-year warranty, Scope provides you with a lifetime crash replacement for all available products, even in the case that you are not the original buyer of your Scope product.

The crash replacement program is an optional service provided by Scope and shall provide you with the opportunity to replace your Scope products in case of a crash. For any crash replacement the price will be 450,00 Euro per wheel incl. VAT.

In case of the unavailability of the model of the product that you would like to get replaced, Scope may supply a comparable product model.

Scope has the right to exclude a product from crash replacement. In such case a reasoning is not required.

GETTING YOUR CRASHED PRODUCT REPLACED

To learn if your Scope product is eligible for crash replacement, please create a service request.

Please including the following information:

  • Picture(s) of the damaged product
  • Scope model
  • Scope serial number (under rim-tape)
  • Date and place of purchase
  • Proof of purchase
  • Your contact details
  • Your shipping address

After your request for a crash replacement has been approved by Scope, we ask you to ship your product to the Scope service center in order to fulfill the replacement.

The replaced product will be supplied without Scope’s standard two-year warranty.

In order to make us able to service your product as quick and as good as possible, please remove all accessory items, including tires, tubes, rim tape, cassettes, skewers, computer magnets, etc.

If you fail to remove these items, Scope will not be responsible if these items are lost or damaged. Scope will further have to charge you for removing them.

In case of the unavailability of the model of the product that you would like to get replaced, Scope may supply a comparable product model.

Scope has the right to exclude a product from crash replacement. In such case a reasoning is not required.

CRASH REPLACEMENT

Even with proper handling and maintenance, your Scope product is not immune from being damaged in a crash or similar. For that reason, in addition to the two-year warranty, Scope provides you with a lifetime crash replacement for all available products, even in the case that you are not the original buyer of your Scope product.

The crash replacement program is an optional service provided by Scope and shall provide you with the opportunity to replace your Scope products in case of a crash. For any crash replacement the price will be 450,00 Euro per wheel incl. VAT.

In case of the unavailability of the model of the product that you would like to get replaced, Scope may supply a comparable product model.

Scope has the right to exclude a product from crash replacement. In such case a reasoning is not required.

GETTING YOUR CRASHED PRODUCT REPLACED

To learn if your Scope product is eligible for crash replacement, please create a service request.

Please including the following information:

  • Picture(s) of the damaged product
  • Scope model
  • Scope serial number (under rim-tape)
  • Date and place of purchase
  • Proof of purchase
  • Your contact details
  • Your shipping address

After your request for a crash replacement has been approved by Scope, we ask you to ship your product to the Scope service center in order to fulfill the replacement.

The replaced product will be supplied without Scope’s standard two-year warranty.

In order to make us able to service your product as quick and as good as possible, please remove all accessory items, including tires, tubes, rim tape, cassettes, skewers, computer magnets, etc.

If you fail to remove these items, Scope will not be responsible if these items are lost or damaged. Scope will further have to charge you for removing them.

In case of the unavailability of the model of the product that you would like to get replaced, Scope may supply a comparable product model.

Scope has the right to exclude a product from crash replacement. In such case a reasoning is not required.